FAQs

FAQS
Q. Can I choose a vehicle and all of its options on the Internet, and then order it through you?
A. Yes, view new vehicles though the Model Range section. Once you find a vehicle that interests you, contact us by phone, email or visit us in person.
***
Q. I couldn't find the Mercedes-Benz I'm looking for. Where else can I look?
A. If you can't find the vehicle you are looking for, why not give one of our Sales team a call with your requirements and let us do the searching for you.
***
Q. Will you deliver my new vehicle to me?
A. Yes we can deliver your vehicle to your home, or if you prefer to your place of work.
***
Q. How long will I have to wait for delivery of my new vehicle?
A. For a vehicle in stock with ourselves we can usually arrange collection within five working days. Should the vehicle not be in stock this time is subject to change.
***
Q. Can I trade in my old vehicle when I buy my Mercedes-Benz from you?
A. Yes, we will take any make or model in part exchange.
***
Q. How do I book a test drive?
A. Call us to arrange a test drive in any of our new or used vehicles or call in and ask for a member of the sales team.
***
Q. What should I consider when I buy a used vehicle?
1. What will be the main use for the vehicle?
2. Do I need a vehicle that is going to allow me to commute to and from work?
3. Do I need a vehicle to accommodate a large family?
4. Is my garage or parking area large or small?
5. Are there any other factors specific to my lifestyle, such as hobbies, that I need to consider?
6. What is the vehicle history?
7. What deals are available?
***
Q. How can finance help me?
A. Dependent on your particular Mercedes requirements, budget and circumstances - for example, whether you are a business user, require personal finance, want low monthly payments as a priority or perhaps the option to change cars frequently - there's a Mercedes-Benz finance product to suit you.
***
Q. Who can I contact about finance?
A. Talk to our finance specialists to find the most suitable route to financing your next Mercedes.
***
Q. Can you arrange finance for my new Mercedes-Benz?
A. The wide range of Mercedes-Benz finance options provide a flexible route to acquiring both new and used Mercedes.
***

*